Last updated: January 2024
Introduction
London Design Furniture is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete a consultation request form
- Subscribe to our communications
- Contact us via email
- Visit our workshop
This information may include your name, email address, postal address, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and consultation requests
- Provide quotes and process orders
- Improve our website and services
- Send relevant communications with your consent
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service providers who assist in our operations (delivery partners, payment processors)
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
Under data protection legislation, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
London Design Furniture
47 Clerkenwell Road
London EC1M 5RS
United Kingdom
Email: [email protected]